Privacy policy

At Boxy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

When you visit our website, we gather specific details about your device, your interactions with the site, and the information necessary to complete your purchases. Additionally, we may collect further information if you reach out to us for customer support. Below is a detailed list of the Personal Information we collect and the reasons for its collection.

Personal Identification Information

  • Details Collected: Name, email address, phone number, billing and shipping address

  • Purpose of Collection: To fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen for potential risk or fraud, and, in line with your preferences, provide information or advertising about our products or services

  • Source of Collection: Collected directly from you

  • Disclosure for a Business Purpose: Shared with our processor Shopify, as well as other vendors we utilize, such as sales channels, payment gateways, shipping and fulfillment apps, including platforms like Facebook and Instagram for marketing and communication purposes

Payment Information

  • Details Collected: Credit card details, billing address, products purchased, date and time of order

  • Purpose of Collection: To process your payments, fulfill orders, and for billing purposes

  • Source of Collection: Collected directly from you

  • Disclosure for a Business Purpose: Shared with our processor Shopify, and other payment gateways

Account Information (if applicable)

  • Details Collected: Username, password, purchase history

  • Purpose of Collection: To manage your account and order history

  • Source of Collection: Collected directly from you

  • Disclosure for a Business Purpose: Shared with our processor Shopify

Communication Information

  • Details Collected: Messages, emails, and other communications with our customer service team, feedback and survey responses

  • Purpose of Collection: To provide customer support and gather feedback to improve our services

  • Source of Collection: Collected directly from you

  • Disclosure for a Business Purpose: Shared with our processor Shopify

Technical Information

  • Details Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, how you interact with the site

  • Purpose of Collection: To load the site accurately for you, and to perform analytics on site usage to optimize our site

  • Source of Collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels

  • Disclosure for a Business Purpose: Shared with our processor Shopify

Customer Support Information

  • Details Collected: Modifications to the information listed above or additional information as needed

  • Purpose of Collection: To provide customer support

  • Source of Collection: Collected directly from you

  • Disclosure for a Business Purpose: Shared with our processor Shopify.

How We Use Your Information

We use your information to: Process and fulfill your orders, communicate with you about your order or other inquiries, improve our website and customer services, send you promotional emails (if you have opted-in)

Protecting Your Information: We implement a variety of security measures to ensure the safety of your personal information. Your data is stored on secure servers and protected by SSL encryption.

Sharing Your Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at boxytolearn@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

Privacy Policy for California Residents (CCPA)

Your California Privacy Rights: If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request to know what personal information we collect, use, disclose, and sell about you.

  • Right to Access: You can request access to the personal information we have collected about you.

  • Right to Deletion: You can request deletion of the personal information we have collected about you.

  • Right to Opt-Out of Sale: You can opt-out of the sale of your personal information, if applicable.

To exercise your rights under the CCPA, please contact us: boxytolearn@gmail.com.

Designating an Authorized Agent

You can designate someone else to exercise these rights on your behalf by contacting us using the information above.

Cookie Policy

This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We may also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

By using this website, you agree to our use of cookies. You can manage and withdraw your consent at any time through the cookie settings on your browser.

What are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They help us to remember your preferences and allow us to tailor our website to your interests and needs.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

  • Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or delete certain cookies. Please note that if you choose to block cookies, some features of this website may not be available or may not function as expected.

Updates to Our Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about this Privacy Policy, please contact us at boxytolearn@gmail.com